Frequently Asked Questions
Q1: Can I get samples from you?
We are honored to offer you samples for quality check to ensure the product meets your requirements.
Q2: How can I change the shipping address?
If the order is not placed, edit your profile. For preparing orders, please contact customer service immediately (note: country cannot be edited).
Q3: How is the shipping fee calculated?
Shipping charges depend on the weight, volume of the order, and the specific delivery location.
Q4: Why is there a price range listed?
The price varies based on order quantity, current exchange rates, and material costs. Please contact us for the latest quote.
Q5: What is your after-sales service policy?
If goods arrive damaged, please provide photos immediately. we track all shipments and provide updates via email.
Q6: Can you help with custom designs?
Yes, we provide free design assistance for your own brand or specific project requirements.