Frequently Asked Questions
Why choose our products?
Our products stand out with low MOQs and exceptional quality. We welcome OEM orders and offer Trade Assurance for your peace of mind.
How long is the production lead time?
For in-stock products, delivery occurs within 3-7 days. Custom goods require a standard lead time of 20-45 days, depending on the volume.
What are the available payment terms?
We accommodate TT, LC, and Trade Assurance payments. Our sales team can assist with other specific payment needs.
How do you handle product quality issues?
Our dedicated after-sales department is committed to resolving any quality issues through a cooperative and communicative approach.
Are samples available before bulk orders?
Samples are available if in stock. While customers cover initial costs, we offer discounts on future large orders to offset the sample price.
What is the estimated delivery time?
Air/Express typically takes 7-10 days, while Sea shipping ranges from 15-45 days depending on the destination port.
IBL Sports
