Can you customize the design for our specific area?
Yes, our design department can create a custom layout according to your area dimensions and special requirements.
How do I maintain and clean the equipment?
It requires minimal maintenance. The LLDPE plastic and galvanized pipes are UV-resistant and high-strength, designed to withstand sun and rain while remaining smooth and safe.
What is the warranty period for this equipment?
We provide a 12-month warranty. If any quality problems occur during this time (such as plastic cracking or iron part damage), we will provide free replacement accessories.
What safety certifications does your equipment have?
Our products are fully certified with CE, TUV, GS, and ISO certificates, ensuring international safety standards are met.
Is the installation difficult to do ourselves?
Many customers install the equipment themselves. We provide professional CAD instructions, detailed assembly procedures, and photos to guide you through the process.
What is the expected production lead time?
Standard production usually takes between 10 to 15 days, with delivery lead times typically around 28 days after the deposit is received.