❓ Frequently Asked Questions
Q: Is sample available and what is the lead time?
A: Yes, samples can be sent for checking before bulk production. Production for samples takes about 7 days, shipped via express (Fedex, TNT, DHL etc.).
Q: What is the product warranty?
A: We offer a 3-year warranty. Within 3 years, any fault caused by non-artificial reasons will be maintained freely or replaced.
Q: How do you ensure product quality?
A: We inflate goods for 24h to prevent leakage, double-check gluing alignment, and ensure 100% of accessories are included before shipping.
Q: How long does mass production take?
A: Usually 30 days, though it may vary depending on order quantity or holidays.
Q: Can the size and logo be customized?
A: Yes, we support customized sizes (standard 90*80cm) and customized logo printing for your brand requirements.
Q: What material is used for the ice bath?
A: We use high-strength drop stitch PVC and standard PVC, which are thicker and more resistant to punctures than standard materials.
IBL Sports
