Frequently Asked Questions
How long is the delivery time?
Typically 10-20 days, depending on order quantities. We maintain available frames for specific series to expedite shipping.
What is the Minimum Order Quantity (MOQ)?
The MOQ is one set for large strength machines.
What are the payment terms?
We accept T/T. A 30% deposit is required upon ordering, with the remaining 70% balance due before shipment.
How is the after-sales service handled?
We include 2% easy-wear parts with every shipment. During the warranty period, replacement parts for any damage are provided free of charge.
Can you provide guidance on gym layout?
Yes, we have extensive experience in gym design and can offer professional advice if you provide your gym dimensions.
Is it difficult to assemble the machines?
Assembly is straightforward. We provide detailed videos, pictures, and clearly labeled parts to assist you in putting the equipment together.